Refund Policy
Draft for review by a lawyer. Not in force yet. Last updated: 12 October 2026.
The short version
If Astrolinks isn't right for you, ask us for a refund. You don't have to explain.
How to ask
- Use the link in your Paddle receipt, or email us at info@astrolinks.org with the email address you bought with.
- Paddle, our reseller, sends the refund to the card or account you paid with. How soon it arrives depends on your bank.
What a refund does
- The plan the payment was for stops at once, and the app goes back to Free. Nothing on your computer is deleted.
Cancelling, and later payments
- You can cancel any time, from the app (Plan, then Manage plan) or from any receipt. Your plan keeps working until the end of the period you paid for, then stops renewing.
- We may still refund later payments case by case, for example a renewal you forgot to cancel and haven't used.
Your rights
This policy doesn't limit any right to cancel or get a refund that the law gives you, for example the 14-day right of withdrawal for consumers in the EU and UK.
Chargebacks
If you dispute a payment with your bank, the license ends at once while it is looked at. Please ask us first: a refund is quicker.